Shipping


We provide flexible shipping methods to help you save freight or time.


Order Handling


Inventory generally takes 3-5 working days (processing time may be extended to 5-10 working days due to hot season or public holidays) after the order is paid for to be quality checked and packed, and then sent to the logistics center for shipment.


Customized products in the order after payment open is arranged, normal product sampling time and production time according to the actual situation, and sales representatives for online chat and Email confirmation.  


Shipping Methods


To help customers obtain more cost-effective shipping services, SuperfLive provides customers in North America, Europe, and other countries and regions with flexible shipping methods, including DHL, UPS, FedEx, Air Cargo, Sea Cargo, DHL e-commerce, etc.


Before placing an order, you will see all available shipping methods, the corresponding shipping time, and the freight for each shipping method. Generally, faster shipping time corresponds to a higher freight rate, you can choose it according to your needs.ยท DHL, UPS, FedEx, Air Cargo, and Sea Cargo do not support shipping addresses with "P.O.BOX" or "BOX". If you choose the above shipping method, please be sure to fill in the accurate shipping address.



Shipping Time


Each shipping method corresponds to a different shipping time, and the logistics company will deliver the package within the time agreed upon by the current shipping method.

  • In case of irresistible factors (bad weather, shipping congestion, special festivals, etc.) the shipping time may be postponed correspondingly. This should not be your reason for after-sales or disputes about the order.
  • During major holidays such as Christmas, order processing and delivery time will be forced to be extended accordingly. In order not to affect your sales, it is recommended that you arrange your purchase plan in advance.


Though we do not expect this to happen, if there is any significant delay with your order, we will contact you immediately. We will keep in contact with you from the time you place your order until you receive your delivery. for details, contact us via online chat or email.