FAQS


What currency are your prices listed in?

All Prices are in USD American Dollars.


What discounts do you give?

Usually, more discounts are available for money transfers through your bank.

From time to time, our sales representatives will issue coupons, so if you would like to receive additional discounts and offers, please contact our sales representatives via live chat or email.


I am wary of trusting you with my payment and am afraid to buy. How can I trust you?We know that cosmetic products need to be purchased with great care; it is a matter of safety and health for those who use the products. Especially when it comes to products that are used directly on the skin, we follow the FDA's requirements to select safe products. This is the reason why we can specialize in cosmetics and be successful!


We will not force any customer to buy because we already have a large number of orders and a stable customer base. It's okay if you don't trust us, we don't want you to feel uncomfortable buying from us. If you are cautious about purchasing, we suggest you start by purchasing small quantities and once you verify the quality of our products and services, you will come back again to continue working with us. If you still feel cautious, please remember that shopping with us is a choice and we want you to feel 100% comfortable before you buy!


Will the product I buy look like the ones in the pictures?

We guarantee the product will look like the ones in the photos from our catalog. What you see is what you get.


Why are my emails not being answered?

You are most probably not receiving our responses because you need to check your spam folder and place us on your white list. Feel free to contact us and we will get back to you promptly!


What payment method do you accept?

We accept PayPal, credit card, and bank transfer payments. Bank transfer payments are more favorable.


Do you charge sales tax?

Will not, but some countries' customs may charge an import tax on your parcel, but on rare occasions, they do since we ship as gifts with low value. You can consult us before ordering.


Do you sell wholesale?

Yes, we offer wholesale. We can provide wholesale pricing per request.


Why the shipping time is so different sometimes?

Though we do not expect this to happen, if there is any significant delay with your order, we will contact you immediately. We will keep in contact with you from the time you place your order until you receive your delivery.


But the delivery time is still affected by Many force majeure reasons, such as weather, flight, and holiday, so it may be delayed sometimes. but do not worry, we 100% promise you will get it safely and keep you informed of any updates, also you are welcome to contact us any time.