Contact Us

Email: [email protected]

• All emails are answered within 24--48 hours excluding weekends, please do not send several emails with the same request or question, our system might flag your email as SPAM.
• When submitting a question regarding a recent purchase, please make sure to include your full name, email address originally used for the purchase, and order number if available.
• When you do an inquiry about your order, please make the subject: Order NO, and use your registered email in your purchase order to contact us.

Online Chat

You can find Online Chat on app or https://www.superflive.com. In most cases, you will get a reply within 0.5 - 2 hours during working hours.

Don't forget to come back and check your message center. Thanks for your understanding and patiently waiting.

Working Hours

Working Hours: 9:00- 21:00 (UTC+8:00) China Standard Time excluding weekends and public holidays.

The time corresponds to different time zones, you can get detailed information about time zone synchronization problems in different countries and regions at Time.is or zeitverschiebung.net.